SR1 GIVEAWAY IS LIVE! DOUBLE ENTRIES END SUNDAY!!

Store Policies

Refunds

 All sales are final. We apologize, but we are not able to give refunds as each product is made to order. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company and cannot be withdrawn. We cannot tamper with the entries for the giveaway vehicles.

Shipping Disclaimer

Processing Time:

United States: 3-4 Business Days

Mexico/South America: 8-14 Business Days

Canada: 2-10 Business Days

Rest of the world: 8-14 Business Days

Shipping Speed: 2-6 Days in the mail

Please note that although our website may provide shipping time frames, these are only estimates. These shipping time frames are not meant to be promises or commitments of arrival times. Please do not rely on them for your item to arrive according to those dates. Delivery times vary due to many things including how many orders we receive, status of inventory, and more. Please be patient and we will email a tracking number as soon as it is available.

International Customers

SHEEPEYBRAND is not responsible for any additional costs that may occur through duties, taxes, and any other fees that may arise due to international customs and shipping costs. You are purchasing our products knowing additional costs that may occur are solely the responsibility of you, the purchaser.

 

Exchange Policy

We currently do not do returns or exchanges on print on demand items unless damaged or defective.

For all other items:

If you have received the correct order and are unsatisfied with the fit of the item, we’re happy to accommodate this request within 2 days of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping costs. Once we receive the item, we will exchange your item within 5 - 7 business days.

To exchange an item, please email Support@sheepeybrand.com and include:
  1. Your order number
  2. Name on the order
  3. Email the order was made with
  4. Your request.

If my items are damaged, defective or incorrect

If you have received a damaged, defective, or incorrect item please email Support@sheepeybrand.com and include

  1. Your order number
  2. Name on the order
  3. Email the order was made with  
  4. Your request and most importantly
  5. A photograph demonstrating the the damaged or defective area of the item.

The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.

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